Privacy Policy

Last updated: September 21, 2026.

Groupe Prestige Motors places great importance on protecting your personal information. This policy explains what information we collect, why we use it, with whom we may share it, and how you can exercise your rights.

It applies to our website and to information provided as part of your exchanges and transactions with us.

Information We Collect

We collect the information needed to respond to your requests and provide our services. Depending on your situation, this may include your name, contact information, information about your vehicle, appointment requests, your financing project, and the content of your communications.

As part of a transaction or credit request, additional information about your identification, insurance, employment, or financial situation may be required.

This information is collected through our forms, by email, by telephone, or in person. Technical data, such as your IP address, browser, and pages viewed, may also be collected while you browse the site.

How We Use Your Information

We use your information to answer your questions, process your requests, arrange your appointments, and follow up on our services. It may also be used to administer a sale, lease, financing, warranty, or maintenance service, to prevent fraud, and to meet our legal obligations.

Where the required consent has been obtained, we may also send you promotional communications. You can withdraw this consent by using the unsubscribe mechanism indicated in our messages or by contacting us.

Sharing and Processing Outside Quebec

We may disclose the information needed to suppliers who help us provide our services, including for IT hosting, technical support, and email delivery.

With your authorization where required, certain information may also be shared with financial institutions, manufacturers, or other partners involved in your transaction. Communications may also take place where the law permits or requires them.

Some suppliers may process or store information outside Quebec, including in the United States, where applicable laws may differ. These communications must be governed in accordance with applicable personal information protection requirements.

Cookies and Browsing Data

Cookies and similar technologies may be used for site operation and to remember certain preferences. To measure and improve how the site is used, we also compile statistics without cookies or identifiers: aggregate traffic figures calculated by our hosting provider from its server logs, and certain anonymous interactions (viewing a page and the start of a visit, a click on our phone number or on directions, starting a form, viewing a vehicle page, using inventory filters, arriving on the site from another website or a campaign link), together with the page concerned, the link’s campaign parameters and, for an arrival from another website, that website’s name only. To avoid counting each page as a new visit, the site keeps in the open tab, using the browser’s session storage, the time of the last page viewed or interaction measured, a value that contains no identifier, is never transmitted, is limited to the tab and the browsing session, and is not used for advertising or for tracking on other sites. The statistics we keep contain no IP address or identifier, use no fingerprint and no persistent identifier, are not used to identify you, are not used for advertising and allow no tracking on other websites. These basic measurements continue even if you refuse optional storage or tracking in the site’s banner: “Refuse” covers any non-essential storage or tracking, of which we use none today, and records your choice for anything added later. If your browser sends a Do Not Track or Global Privacy Control signal, none of our own measurements take place and nothing is kept in your browser for them; only the aggregate traffic figures our hosting provider calculates from its server logs, which cover every request, are still compiled. Any use of cookies for audience measurement or advertising would be accompanied by appropriate information and the required consent.

You can manage or delete cookies in your browser settings. Disabling them may limit certain features.

Protection and Retention

We apply reasonable security measures to protect your information against unauthorized access, use, or disclosure. Access is limited to people who need it to perform their duties. However, no security measure can guarantee absolute protection.

We retain your information for the period necessary for the purposes for which it was collected, subject to applicable legal obligations. When it is no longer needed, it is securely destroyed.

Your Rights

You may request access to the personal information we hold about you and have it corrected if it is inaccurate or incomplete. You may also withdraw your consent to the uses or disclosures that depend on it and request the communication of certain computerized information in a structured, commonly used format, subject to the conditions provided by law.

To exercise your rights or file a complaint, write to us using the contact information below. Verification of your identity may be required.

External Sites and Changes

Our site contains links to external sites. Information you provide to them is subject to their own privacy policies.

We may update this policy to reflect changes in our practices or applicable requirements. The update date will be indicated on this page, and important changes will be communicated through an appropriate notice.

PRIVACY OFFICER

Groupe Prestige Motors

Email: groupeprestigemotors@groupeprestigemotors.ca

Phone: (579) 723-1999

Address: 1362 Boul. Taschereau, Longueuil, QC, J4P 3M5

For any question about this policy or to request access to your personal information, its correction, or the withdrawal of your consent, contact us using the information above.